I am collaborating with Printful who print and deliver the items from my store. My eStore designs the products and Printful makes and delivers them. Our “Terms of Service” are based on Printful’s “Terms of Service.”
1. Payments and fees
This website may save User’s/Shopper’s/Member’s credit or debit card information and use it for all future shipments and charges, which will automatically be charged to the saved card unless the Member notifies Rebecca Robinson through the Site (rebeccarobinson.org). When you order a Product or use a Service that has a fee, you will be charged then current fees, which we may change from time to time (such when we have holiday sales or offer you a discount of base product price). We may choose to temporarily change the fees for our Services for promotional events or new Services, and such changes are effective when we post the temporary promotional event or new Service on the Site. The sale will be submitted for processing and you will be charged as soon as you click on the “confirm” button. You will then receive an e-mail from us.
By placing an order through the Site, you are confirming that you are legally entitled to use the means of payment tendered and, in the case of card payments, that you are either the cardholder or have the cardholder’s express permission to utilize the card to effect payment.
In the case of an unfounded chargeback, the User shall reimburse Rebecca Robinson for its losses, which consist of fulfillment costs and chargeback handling fees ($15 USD per chargeback).
We may refuse to process a transaction for any reason or refuse Service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of refusing or suspending any transaction after processing has begun.
Unless otherwise stated, all fees and payments are quoted in U.S. Dollars. The User is responsible for paying all fees, payments, and applicable taxes associated with our Site and Services. After receiving your order you will receive an e-mail from us confirming the details, description, and price for the Products ordered together with some information on your rights to return your goods. Payment of the total price plus delivery must be made in full before dispatch of your Products.
2. Local taxes
The user is responsible for all sales taxes (as applicable). If the User is located in California or North Carolina, it is required to provide a valid California Resale Certificate or North Carolina Resale Certificate or all orders sent to California/ North Carolina are subject to California/North Carolina sales tax rates on top of retail rates.
If the User is located in California, the California tax rate is calculated as a percentage of the retail price when it is provided to Rebecca Robinson by the User. When the retail price of goods is unknown, Rebecca Robinson calculates the tax rate from Rebecca Robinson’s price plus 10% in accordance with California Regulation 1706.
3. Shipping and returns
Once you have clicked on the “confirm” button, it is not possible to edit or cancels your order. If you want to change some parameters, Customer addresses, etc., please contact us as soon as possible. We are not bound to make such modifications to your order, but we will do our best on a case-by-case basis. Replacement of Products and credits to the Member’s account for Products claimed as damaged or not received are subject to Rebecca Robinson’s investigation and discretion.
The risk of loss and title for such items pass to the User upon our delivery to the carrier. It is the Customer’s responsibility to file any claim with a carrier for a lost shipment if carrier tracking indicates that the Product was delivered. In such a case, I will not make any refunds and will not resend the Product.
Rebecca Robinson will review replacement/return requests only (a) if there will be missing or broken Product, or a print error if it is Rebecca Robinson’s fault and (b) if Rebecca Robinson will receive a complaint within 30 days from the day the Product was delivered to the Customer (or within 30 days after the estimated delivery date, if the Product is missing).
4. Description of products
Whilst many component parts of our Products are standard, all Products available for purchase are described on their specific design page on our Site. We always try to represent each design as accurately as possible via photography and copy points provided by designers, artists, or photographers.
We have a policy of continuous Product development so we can provide you with what we consider the best design combined with the best performance, and thus reserve the right to amend the specifications of Products, their price, packaging, and any Service associated at any time, without prior notice. Before ordering, we thus invite you to have a close look at the Product description and design.
We use our best efforts to provide you with the best images and descriptions but unfortunately cannot guarantee that colors and details in website images are 100% accurate representations of the product, and sizes might in some cases be approximate.
Sometimes during the manufacturing process Products can be damaged, obviously, they won’t be shipped out to Users and Customers, however, they can still be used for charitable purposes. Rebecca Robinson reserves the right to donate all damaged items with full or partial designs to charity and the User hereby waives its right to collect royalties or other fees regarding damaged products that are donated.
5. Purchase of products
Your order represents an offer to us to purchase a Product which is accepted by us once we have sent you an e-mail order confirmation. Any Products on the same order which we have not confirmed in an order confirmation e-mail do not form part of that contract.
Rebecca Robinson shall under no circumstances be held liable for any special losses due to specific circumstances of the User and/or Customer, indirect or consequential losses, or wasted expenditure.
Orders are placed and received exclusively via the Site. Before ordering from us, it is the Member’s responsibility to check and determine the full ability to receive the Products. Correct Customer’s address and postcode/zip code, User’s up-to-date telephone number, and e-mail address are absolutely necessary to ensure the successful delivery of Products.
All information asked on the checkout page must be filled in precisely and accurately. Rebecca Robinson will not be responsible for missed delivery because of a wrong delivery address or an inappropriate phone number. Should you like to ask for a change in the delivery address, notify a change in a phone number or any other special requirements, please contact Rebecca Robinson.
We deliver to Users/Customers to most places in the world. The user is responsible for delivery prices. Delivery prices are additional to the Product’s price and may vary depending on delivery location and/or sort of Products, and additional charges may be added to the order for remote or difficult to access locations that require special attention. Flat rate delivery charges are shown on our checkout page; however, we reserve the right to advise you of any additional delivery charges that apply to your specific delivery address.
Some sort of product is packaged and shipped separately. We can not guarantee delivery dates and accept no responsibility, apart from advising you of any known delay, for Products that are delivered after the estimated delivery date. Flat rate delivery times are shown on the Site. It is only an average estimation, and some delivery can take longer, or alternatively be delivered much faster. All delivery estimates given at the time of placing and confirming order are subject to change. In any case, we will do our best to contact you and advise you of all changes. We try our best to make delivery of Products as simple as possible.
Ownership of the Products will only pass to you/Customer when we receive full payment of all sums due in respect of the Products, including delivery
7. International Buyers – Please Note:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility.
Please check with your country’s customs office to determine what your additional costs will be prior to buying.